Change your property manager with a clear plan.
Better communication. Clearer repair costs. More confidence in how your Sydney rental is looked after. Start by telling us what you want to improve.
Know what will change.
A clear point of contact
Talk through the communication and follow-up you need before you appoint us. The proposed service should address the reason you are considering a change.
Repair recommendations you can understand
Ask what needs doing, why it matters and what it will cost. We coordinate maintenance with attention to repair scope and the longer-term condition of the property.
Written fees, with no hidden repair margin
We set out management fees and separate charges in writing. No contractor kickbacks and no hidden maintenance markups.
How we assist with the handover
Discuss your property and priorities
Tell us the suburb, whether there is a tenant and what you would like managed differently.
Confirm the authority and timing
Before arranging a handover, review the existing management agreement and its notice requirements. We explain the proposed Fortu service and fees, so you can decide whether to proceed.
Coordinate the practical details
With your authority, we assist with contact with the former agent and the relevant records, keys and tenant arrangements. The handover plan follows the existing agreement and applicable requirements.
Before changing managers
Should I end my current agreement before contacting Fortu?
You can speak with us first. Understanding the existing agreement and handover arrangements helps establish the next steps before you make a decision.
Will you contact the current agent for me?
With your authority, we can assist with the relevant handover coordination. We agree what is needed for your property and do not contact the former agent without your permission.
Can you help if I am interstate or overseas?
Yes. We welcome enquiries from owners of Sydney properties who live elsewhere, with English and Chinese service available.
Managing your property from a distance?
Explore support for interstate and overseas owners.
Your Sydney property. Looked after from here.