Privacy Policy
Your enquiry information
Fortu uses the name, contact details, property area and comments you provide to assess and respond to your enquiry. Only provide information needed for this purpose; please do not send identity documents or other sensitive material through the website.
Handling and service providers
Enquiry processing may involve website hosting and email providers. Access should be limited to people and providers who need it to handle the enquiry. Contact us to ask about access, correction, deletion, retention or a privacy concern. Contact Fortu for details of the providers handling your enquiry and the applicable retention arrangements.
Measurement
The website prepares limited usage events for enquiry journeys, including language, broad acquisition channel and project identity where relevant. These events exclude names, contact details and enquiry text. Enquiries may include a broad source channel and campaign codes, with URL query strings omitted from page addresses, to help Fortu understand how you found us. When analytics is enabled, Google Analytics loads only after you allow it. It uses first-party cookies (up to 180 days) to measure page and project views and acknowledged enquiries. Google receives usage and browser/device information when its service is contacted; processing may occur outside Australia. We do not send form names, contact details, message text, full referrers or URL query strings to analytics, and advertising features are disabled. Your separate allow/deny preference is saved in this browser for up to 180 days. You can change or withdraw it using Analytics settings in the footer; withdrawal stops further collection and clears this site’s GA cookies, but does not erase data already received by Google. Refusing analytics does not affect browsing or enquiries. Review previews never send analytics data to Google.
Contact
For privacy questions or requests, email hello@fortu.com.au.